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Your Privacy

Your Privacy & Security are Our Top Priority

At My Therapy Journal, your privacy, protection, and security are our top priority. Thus, we partnered with the most respected online security technologies to ensure your personal online journal is completely encrypted, always protected, and only accessible by you. We appreciate the trust our existing members have placed on us and welcome new members to discover why thousands now journal online with My Therapy Journal.

Our security, protection, and encryption technologies are also used by: Disney, WebMD, Apple, eBay, Microsoft, Pfizer, Charles Schwab, eBay, PayPal, Overstock, Travelocity, Visa, American Red Cross, and Prudential

Last Updated: August 17, 2015

Privacy is at the heart of the MyTherapyJournal.com. MyTherapyJournal.com Privacy Policy is designed to help you understand not only how we treat and protect the information you create on the site, but also how the rules of the site are constructed to preserve your privacy. We work diligently to uphold your trust in our company, and this policy reflects how seriously we take this responsibility.

This is why we require all members and employees of MyTherapyJournal.com to read, agree to, and accept the terms of this Privacy Policy before joining the MyTherapyJournal.com. Please check this page periodically for any changes. We will usually bring revised policies to your attention; however, we reserve the right to modify or update this Privacy Policy at any time without notice and such revisions will be effective upon posting to this page. Your continued use of the site following the posting of any revisions to this policy will mean that you accept any and all changes.

By using this Web site, you agree to the terms of the most recent version of this Privacy Statement. Please read our Terms of Use to understand the general rules about your use of this Web site. Except as written in any other disclaimers, policies, terms of use, or other notices on this Web site, this Privacy Statement and the Terms of Use are the complete agreement between you and MyTherapyJournal.com with respect to your use of this Web site. You may be subject to additional terms that may apply when you access particular services or materials on certain areas in this Web site, or by following a link from this web site.

Links to non- MyTherapyJournal.com Web sites. The MyTherapyJournal.com Web site may provide links to third-party Web sites for your convenience and information. If you access those links, you will leave the My Therapy Journal .com Web site. MyTherapyJournal.com does not control those sites or their privacy practices, which may differ from My Therapy Journal .com practices. We do not endorse or make any representations about third-party Web sites. The personal data you choose to provide to or that is collected by these third parties is not covered by the My Therapy Journal .com Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

At My Therapy Journal .com, we understand that your health and privacy is a very personal matter, and we appreciate the trust you place in us to treat your information carefully and sensibly. As part of our commitment to honoring your privacy, we provide this policy (“Privacy Policy”) to make you aware of the choices you have about the way your information is used and to explain how we guard your information. We hope this policy will help you make informed decisions about using the tools provided by our Web site.

This policy answers the following questions:

  • What information do we collect about you and how do we use it?
  • Will we share your personal information with third parties?
  • What choices do you have about the collection and use of your personal information?
  • What security measures do we take to safeguard your personal information?

If you have any questions or concerns about our policy or its implementation, you may contact us at this email address: myprivacy@mytherapyjournal.com

Information collection and use
We collect personal information to create your private and secure membership to My Therapy Journal .com and to fulfill your requests to secure membership, improve our services, and contact you. We will also use your information to pre-fill fields to save you from entering the same information over and over again.

There are aspects of our site that can be enjoyed as a visitor, but you need to become a member in order to take advantage of our online services on the site including the online journal and progress graph.


Credit Card Security (Verisign)
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link www.verisign.com.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https." 

PayPal (Service Provider)
My Therapy Journal .com utilizes PayPal as its service provider to securely process credit card payments.  PayPal is an Ebay company with more than 153 million accounts in 190 markets and 17 currencies around the world. More information about the company can be found at https://www.paypal.com

If you have questions or concerns regarding this statement, you should first contact our privacy staff at myprivacy@mytherapyjournal.com.

ScanAlert (Hacker Safe)

Hacker Prevention
We also take strong measures to thwart hackers' attempts to gain access to our system.  We submit to daily security audits by ScanAlert that check our servers for known vulnerabilities.  If a vulnerability is found, ScanAlert will notify us immediately.  HACKER SAFE certified sites prevent over 99% of hacker crime.

We also take another strong measure to keep your credit card number out of the hands of criminals. As soon as our credit card processor receives and approves your card (which takes milliseconds), we actually remove all but the last 4 digits of your card number from our system. This means that even in the unlikely event that our system is compromised, a hacker could not gain access to your credit card number.

Information you provide

We collect personal information when you voluntarily provide it to us or authorize us to collect it on your behalf.

Membership: When you become a member of our Web site, we collect personal information from you such as your full name, home address, email address, password, birth date, telephone number, membership type, and username.

Give a Gift:  My Therapy Journal .com also allows users to give a membership to someone else. Personal and payment information is securely collected from the purchaser and basic information is collected for the recipient of the gift.  Including first name, last name, and e-mail address. Upon receiving the gift (online membership), the recipient will have the option to accept the gift or not.  If accepting, the recipient will then have the choice to become a member to My Therapy Journal .com and thus, provide the mentioned personal information.

Becoming a member allows you to use personalized features, including the online journal and progress graph tools. 

Online Journal: You will be able to write journal entries as often as you like, import old journal entries from different sources, save new journal entries as well as print and e-mail journal entries. Your journal entries are completely private and secure and will not be shared with anyone else other than yourself. Again, you will have the ability to e-mail and print your journal entries but only you, the member, will have that ability. The information will be encrypted and not even our programmers will be able to read any entries as the data is encrypted.

Progress GraphTM: Upon enrolling in our membership, you will have the opportunity to set-up progress questions based on three genres including: diagnosis-based, journal-based, or customize your own questions. After set-up, you will be able to answer these questions and start tracking your progress on the areas you want to improve your life. This information will be displayed securely and only to you in a graph format.  Again, no one, except you will be able to access and view this information. You will be able to print or e-mail the graph at your discretion at any time you like. Also, you will be able to select the period range to truly gage your progress on the categories you decide to track.

Opinions and polls: Occasionally, you may be asked to give your opinion when you visit our site. We use information from opinion polls to better understand the needs of our users and to gather information about your preferences and suggestions to improve the Web site. Questions and answers are stored, but they are not linked to identifying information about you and will not be shared with third parties.

Special note for parents: This site is a general audience site and not designed or intended to attract children younger than 13. We do not collect personal information from any person we actually know is younger than 13 and we strongly recommend that those under the age of 18 receive permission from their parents before visiting and becoming members of our Web site.

Log information: When you visit our site, our servers will automatically collect log information. This information may include your Web page request, Internet Protocol (IP) address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser. We collect log information so that we can properly administer our system and gather aggregate information about how our site is being used, including the pages visitors are viewing.

Cookies: We collect anonymous information about your use of our site through cookies. The cookie does not tell us who you are. Only you can tell us that.

The information collected by cookies allows us to statistically monitor how many people are using our site and for what purpose. We do not store any identifying information in any cookies on your computer.

Web Beacons / Gifs: We employ [or our third party advertising partner employs] a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users.  In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We tie [do not tie] the information gathered by clear gifs to our customers’ personally identifiable information.


One of the core principles of My Therapy Journal .com is that we do not accept advertising and will not have any third-party advertising on our Web site. Thus, we will not collect any information to advertise to you, our valued members.  Our company is dedicated to you and all improvements will be based on your input and not of third-parties or advertisers.
Your browser software can be set to reject all cookies or to accept cookies only from our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, you may not be able to log in or use certain functions and conveniences of our site.

When you make a purchase from us, such as buying a membership, we may use your name and shipping address to obtain additional information about people in your neighborhood. This is average information for people who live within your 9-digit ZIP code (ZIP+4). The information can include average household income, presence and age(s) of children, presence and age(s) of elderly parents, size and value of dwellings, and other census data. We will use this information, combined with information you provide to us and information collected by our systems, to better understand the characteristics of the visitors to our site and to develop new products, services and content areas. The information will also allow us to tailor content, find new members and customize offers to your interests and needs.

When we associate information that we obtain from third parties with personal information that we have collected under this policy, we will treat the acquired information like the information that we collected ourselves. We will not share information we obtain from third parties in personally identifiable form. However, we may share aggregated, non-personal information, as described in this policy, that may include information we obtained from third parties in a form that does not permit you to be identified.

Information disclosure to third parties

We know how important it is to keep the information you’ve entrusted to us confidential. We will not rent, sell or share personal information about you with third parties. This data will be securely stored by MyTherapyJournal.com

Disclosure for legal reasons: We may release personal information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct. In the event that we are legally compelled to disclose your personal information to a third party, we will make reasonable efforts to notify you unless doing so would violate the law or court order.

Agents and contractors: Contractors sometimes have access to your personal information in the course of assisting in operating our business and providing products or services to you. These contractors include vendors and suppliers that provide us with technology, services, and/or content for the operation and maintenance of our site. Some of these relationships may be with companies that co-brand portions of their site and services, or that provide services to you on our behalf. Co-branded sites may have their own privacy policies posted on their sites. If you visit a co-branded site, please read the privacy policy that is posted on that site. The Recommended Sites section contains many links to outside sources, which were approved by our senior management. While we make every effort to provide links only to those sites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those sites. We encourage our members to review carefully the privacy policies of these Web sites.

Access to your personal information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function. Contractors have an obligation under their contracts with us to keep your information confidential and to comply with our privacy and security policies.

Aggregated, non-personal information: We may share aggregated information about you with third parties. This is information that is combined with the non-personal information of other users and does not allow you to be identified or contacted. Depending on the circumstances, we may or may not charge third parties for this aggregated information. We also may not limit the third parties’ use of the aggregated information.

Changes in our corporate structure: If all or part of our company is sold, merged or otherwise transferred to another entity, the personal information you have provided at this site may be transferred as part of that transaction. We will take steps to ensure that, without your consent, any personal information that is transferred will not be used or shared in a manner inconsistent with the Privacy Policy under which it was collected.

Choice and control over your personal information
Whenever reasonably possible, we offer you choices when we ask for personal information and we tell you why we collect different types of information. You may always decline to provide personal information to us and/or refuse cookies in your browser, although some features or services may not function properly as a result. To make it easy for you to make the choices that are right for you, we provide the following controls:

  • My account: You can change or update your account information, including your contact information, membership type, and other relevant information.
  • Close my account: You can close your account by visiting My account and clicking on “Close my account.” We will send you a membership cancellation email confirming that you closed your account permanently. Once you close your account, you will not be able to sign into the site to access any information you may have saved or created on the site, such as information from the online journal or progress graph. From the moment you close your account, you will have sixty days until we completely delete your private information from our systems. To regain access to your previous saved information, you will have to subscribe to a membership again prior to the sixty days period you agreed to close your account. After sixty days, your encrypted information will be completely deleted from our servers and we will not be liable to recover any deleted data.
  • Data Retention: We will retain your information for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


As a registered member of the site, you can create and store your important information in one secure place. The information in your online journal and progress graph will be completely created by you. The online journal and progress graph tool will enable you to store personal information about yourself.

Should you want to change, review, or update your personal information, you can simply go to “My Account” under your membership account or you can e-mail us at: myprivacy@mytherapyjournal.com


E-mail communications: E-mail communication that you send to us via the e-mail links on our site may be shared with a Customer Care representative, employee, that is most likely to be able to address your inquiry. If you provide personal health information in your e-mail, it will be used only for the purposes of answering your e-mail. From time to time, we may send you service-related e-mails, such as a welcome email when you become a member on our site.

Invitations: When you invite a friend to join our site we will automatically send your friend an e-mail invitation on your behalf. We will not use your friend’s e-mail address for any other purpose. Similarly, when you e-mail a message using the “Tell a Friend” function, the e-mail addresses are used to facilitate the e-mail communication and are not retained by us. When giving/purchasing a membership to a friend, colleague, or family member, we will store their contact information including e-mail for the purpose of ensuring they receive and confirm receiving the gift membership, which will be sent online with a membership code, specifically and securely to their own account.

Newsletters and alerts: We send informational newsletters and member communications.  Upon your initial account set-up, you are given the option to opt-in or opt-out from these communications and we will respect your decision. You can unsubscribe from newsletters and e-mails by clicking on the “unsubscribe” link at the bottom of any newsletter or e-mail.

Tell a Friend: This feature allows users to send an electronic postcard to someone else and write a personalized note and a link to MyTherapyJournal.com.  We will automatically send your friend a one-time email inviting him or her to visit the site.  MyTherapyJournal.com stores this information for the sole purpose of sending this one-time email.

E-mailing journal entries and progress graphs: Our Web site enables you to send emails to other outside users. You are in complete control of choosing or not to send a specific and private journal entry or progress graph to another e-mail address. E-mails sent will not be stored and we do not guarantee the recipient can receive the e-mail, although our systems are designed for optimal delivery. We recommend, you copy yourself when sending an e-mail to another e-mail address. This will provide additional assurance the e-mail was successfully sent.


Our site is centered on the concept of a anonymous community. What differentiates us from other companies is that we truly protect your privacy and do not offer features for information to be exchanged in public with other members. We are all together in the search for happier and more fulfilling lives, but MyTherapyJournal.com believes that privacy and self-development and understanding are principal. You might use other sites to openly share information but on MyTherapyJournal.com you can rest assured that the information is only for you and no one else.

After you register and become a member, you can create your own secure journal entries, and progress questions. You will be able to import into the Web site, text for journal entries you previously typed using Word or text documents. You will write your own text, answer your customized progress questions, and be able to upload photos. This information will not be shared of viewed by anyone else, as the data is encrypted. At your discretion, you will be able to e-mail or print this information if you like.

Information related to Membership

  • We have physical, technical and procedural safeguards to help protect your personal information.
  • In areas that contain your personal information, we use secure socket layer (SSL) encryption to help protect this information while it is in transit between our servers and your computer.

What you can do to help keep your information secure

Choose your passwords carefully: Always create a password that’s easy for you to remember but difficult for someone else to figure out. Don’t use your name, address, phone number, initials, Social Security number, license plate or birthday. Don’t use names of your friends, family or pets, company names, common numerical sequences or the word “password.”
Suggestion: Use a mix of special characters, numbers, and upper- and lowercase letters. Also, remember to change your password frequently and never give your password to anyone.

Log out and close your browser: Open browsers invite snoops. When you finish your online session, close your browser to erase any information it may have temporarily stored on your computer.

Install antivirus software and spyware protection: Viruses are dangerous. Many viruses are sent as e-mail attachments. They can slip into your system without your knowledge the moment you open the e-mail. Some viruses such as Trojan Horses can capture the contents of your system, including your passwords. Installing up-to-date antivirus software and running it will help thwart these and other unwanted programs.

Spyware is a program or technology that aids in gathering information about a person or organization, often without their knowledge, and includes programs like hijackers and keyloggers. The best way to identify whether or not spyware is installed on your computer is to run and regularly update antispyware programs. Similar to antivirus software, antispyware software identifies and helps you remove spyware.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

We may update this Policy. We will notify you about material changes in the way we treat personal information by sending a notice to the email address specified in your account. We may also make nonmaterial changes to our Policy that generally will not affect our use of your personal information. If you don’t agree with the new policy, you always have the option of closing your account. Please see instructions for closing your account above. Our current policy, identified by its effective date, will be posted on the Site, and you should check it frequently.

MyTherapyJournal.com is not a healthcare provider, insurer, or clearinghouse and is therefore not subject to the privacy and security regulations issued under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). HIPAA, however, serves as a model for the importance with which MyTherapyJournal.com regards your privacy, and the fact that we are not bound by HIPAA does not reflect how seriously we take our responsibility. As the services MyTherapyJournal.com offers expand and we work with business partners who are subject to HIPAA, we will take steps to ensure that our Web site and operations comply with all applicable HIPAA privacy and security requirements. For more information about HIPAA or our compliance, see the Centers for Medicare & Medicaid Services Web site.

To contact MyTherapyJournal.com: 

If you have any questions or concerns about our policy or its implementation, you may contact us at this email address: myprivacy@mytherapyjournal.com
Address: MyTherapyJournal.com, LLC. 115 Castries Drive.  Jupiter, FL 33458

© 2007-2015 MyTherapyJournal.com, LLC All rights reserved. Use of this site constitutes acceptance of MyTherapyJournal.com terms of service and privacy policy. The material on this site is for informational purposes only, and is not a substitute for medical advice, diagnosis or treatment provided by a qualified health care provider.

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Also used by: Charles Schwab, eBay, PayPal, Overstock and Travelocity

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The material on this site is for informational purposes only, and is not a substitute for medical advice, diagnosis or treatment provided by a qualified health care provider.